Items must be unopened, unused and in original packaging.
TO START YOUR RETURN
Please email firstname.lastname@example.org
We do not cover the costs of returns. It is recommended to use registered post as returned goods remain your responsibility until they reach our warehouse.
Send your items to:
PO BOX 120
Exchanges are dispatched once your returned items arrive at the warehouse.
Please allow a couple of business days for the exchange process at the warehouse.
Once your return is received we will notify you via email. Refunds are put back onto your original method of payment or in the form of a store credit upon choosing.
If you have received a faulty item, please email us at email@example.com and we’ll work on replacing your item for a new one.
Please allow up to 5 days for refunds to be applied as banks take varying times. If you’re still waiting then send us an email to firstname.lastname@example.org.